Return & Refund Policy
We exist to make your tie down experience easier, smarter, and more enjoyable.
Please know that we stand behind our products with our 100% satisfaction guarantee. From only using the highest quality components to stringent manufacturing standards, we have done everything we can to ensure OmegaStrap exceeds our customers' expectations.
If you are not 100% satisfied with your purchase, we've got you covered -- just give us a call or send us an email to discuss a replacement and/or exchange.
Under our 100% satisfaction guarantee, you may return your purchase within 30 days for a full refund.
If you receive a product from us that you deem to be damaged, faulty, or contains a manufacturer's defect, please contact us for a replacement. OmegaStrap will cover the cost of return shipping upon inspection of the defective item(s). All faulty or defective items will be replaced with an identical product and sent to you free of charge within 30 days of receiving your returned item. If we determine that the product is not faulty or defective we will contact you with an explanation of that determination via e-mail and return the item to you.
Please send Returns to:
222 Meadow Woods Drive
Mankato, MN 56003
If your question wasn’t answered here please contact us via email at firstname.lastname@example.org.
Thank you. We appreciate your business!
The OmegaStrap Team