Shipping & Delivery
Shipping Charges & Transit Times
We currently ship to the United States only. Standard Shipping (5-8 business days) is $5.00 per order. Priority Shipping (3-4 business days) is $10 per order.
We ship OmegaStrap orders out to you Monday through Friday from our small facility in southern Minnesota. You betcha! Our current processing time is 3-5 business days for orders within the United States.
Sorry. We don't ship internationally. Please send us a message if you would like to arrange something.
Business or Commercial Addresses
If you’re shipping to a business or commercial address, please use a first and last name in the address Line 1 field, or it will be held back until it’s verified that the order is going to an individual and not a business.
Refused Or Undeliverable Packages
Please try to verify your address as correct before shipment, and please don’t refuse the package. Refused or undeliverable packages may incur return shipping fees based on the original shipment method used. A deduction will happen on orders marked as undeliverable, refused, or as insufficient address. Refused, insufficient address, or undeliverable packages will be refunded, minus all shipping charges and an $8 undeliverable fee, which will be deducted from your original payment. If you would like a new item, please create a new order with the desired item or items. Please see Exchanges below.
Lost + Stalled Packages
If the USPS tracking number is reporting a successful delivery but you have not received the package, please contact the carrier, USPS, at 1-800-222-1811. OmegaStrap LLC can’t take responsibility for lost or missing packages that have been reported as successfully delivered to the shipping address provided with your order. We cannot issue refunds on lost packages at this time. USPS may be able to escalate and investigate your specific situation.
Sometimes a package may “stall” while in transit. We recommend making a personal claim with USPS at the number above, or via email on their website.
If your question wasn’t answered here, or if you have any inquiries or feedback at all, please contact us or send an email to firstname.lastname@example.org.
-- The OmegaStrap Team