This Privacy Statement explains how OmegaStrap processes Personal Data. This Statement also answers specific questions that you may have regarding the privacy and security of collected data. This Statement is addressed to individuals with whom we interact, including visitors or users of our website or applications (web or mobile); current and prospective customers; management and personnel of corporate customers and vendors; management and personnel of authorized dealerships and distributors; visitors to our facilities; and other recipients of our products and services. We refer to individuals whose Personal Data is Processed as ‘you’ in this Statement.
Personal Data is shared internally within OmegaStrap members, employees, consultants and/or vendors of OmegaStrap in order to fulfill orders, respond to inquiries and/or as required by law. Country or product-specific privacy supplements may apply to the Processing of Personal Data in relation to specific products or services offered by OmegaStrap that may generally require Processing of additional categories of Personal Data or Processing for different purposes.
- Types of Personal Data We Collect
We Process Personal Data about you. This section contains some common examples. Depending on your country/region and Applicable Law, the examples below may be considered Personal Data and/or may be collected from you.
Personal Details and Contact Information
- Name, government identifiers, signature, image
- Address, phone number, email address
- Demographic information (such as gender, marital status, household, general location, date of birth)
- Username, password, social media profile
- How We Collect Personal Data
We collect Personal Data from a variety of sources, including:
Information We Collect Directly from You:
We collect Personal Data when you interact with us. You may provide Personal Data to us electronically, in writing, or verbally. Common interactions where you provide Personal Data to us include when you:
- Sign up for or buy products
- Register for an account
- Use our online services, including our website
- Sign up to receive a newsletter
- Contact us for customer service purposes or register your warranty
- Respond to surveys
- How We Use Personal Data (the “Purposes”)
We will Process Personal Data where we are satisfied that we have an appropriate legal basis. Common legal bases and purposes for processing Personal Data include the following, unless another legal basis applies under the requirements of country or product specific laws:
Processing to fulfill contractual obligations: We process personal data as required to fulfill our contractual obligations to you. This processing consists of:
- Collecting and using personal data to provide the requested products and services.
- Delivering goods and services that you request
- For related services such as product delivery, maintenance, customer and product support and service (including warranty service), financing, leasing, and credit services; and operation of the online services
- Servicing and collecting your account, responding to your related inquiries, processing your feedback, and providing you with support
- Providing you with general customer services and to respond to your queries and complaints in relation to our services
- Maintaining your access to related services and applications
- Sending you service communications regarding maintenance, availability, functionality, or other matters.
- Why Personal Data is Disclosed by OmegaStrap
We share Personal Data in the manner and for the purposes described below and in accordance with this Privacy Statement and any transaction specific document, unless we have informed you otherwise or if the Processing is in conflict with Applicable Law:
- With OmegaStrap members, customers or consultants where such sharing is helpful to provide you with our services or products or to manage our business
- With other companies to perform specialized or professional functions for us
- With third party service providers (who will operate under our instructions set out in a written agreement with us) to assist us in providing information, products, or services to you, in conducting and managing our business, or in managing and improving our products or services. We share your Personal Data with these third parties to perform services, subject to appropriate contractual restrictions and security measures. These include IT service providers who help manage our IT and back-office systems and machine services, including internet and software services: data hosting, data conversion, and cloud computing capabilities, account management and security, testing, debugging, error reporting, and usage analytics, as well as mobile telecommunication providers
- With regulators and courts, to comply with all Applicable Laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies.
- Cookies and Similar Collection Technologies
Technical information that may also constitute personal data (your browser type, operating system, IP address, domain name) may be collected via cookies and other tracking technologies (such as transparent GIF files).
- How to Access and Control your Personal Data
You have certain rights in relation to Personal Data, subject to certain exemptions and depending on your country/region, and in some cases dependent upon the Processing activity we are undertaking. If you have these rights in your country/region, such as in the EU/UK, and if you wish to access, correct, update, request deletion, request information, object, request restriction of processing, request data portability, not be subject to decisions based solely on automated processing, or otherwise take action with respect to Personal Data, you can do so at any time by contacting us at team@omegastrap.com
If we have Processed Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any Processing we conducted prior to your withdrawal, nor will it affect Processing of Personal Data conducted in reliance on lawful processing grounds other than consent.
- Information & Data Security
We have implemented and maintain appropriate technical and organizational security measures, policies, and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access of Personal Data.
- Data Retention
We will store Personal Data for as long as is necessary for the purposes for which it was collected, as explained in this Privacy Statement or in any transaction specific document. In some circumstances we may store Personal Data for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, or accounting requirements. In specific circumstances, we may store Personal Data for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to Personal Data or your dealings. Personal Data is retained in accordance with applicable legal provisions. Subject to applicable legal requirements, we will delete and/or anonymize Personal Data that are no longer needed.
- Children’s Privacy
The OmegaStrap website and applications are not directed to children or adolescents, and we do not knowingly collect any Personal Data directly from children under the age of 18. If you believe that we are processing information pertaining to a child, please contact us using the information provided under the “How to Contact Us” section below so that we may investigate and restrict the data.
- Changes to this Privacy Statement
From time to time, we may update this Statement to reflect new or different privacy practices. If we make changes, we will revise the “Last Updated” date at the bottom of this Statement.
- How to Contact Us
Please contact us at team@omegastrap.com if you have any questions or comments about our privacy practices or this Privacy Statement.
Definitions
Personal Data is defined under Applicable Law. It often means any information relating to an identified or identifiable natural person (“Data Subject”). An identifiable natural person often means one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, etc.
Processing is defined under Applicable Law, including but not limited to actions such as collecting, storing, using, accessing, amending, deleting, destroying, or sharing data.
Machine Data is data generated by, collected by, or stored in your equipment or any hardware or device interfacing with your equipment.
Applicable Law means any relevant and applicable laws, rules, regulations, decrees, statutes, enactments, orders, mandates, and resolutions pertaining to data security, data protection, privacy, and/or the Processing of Personal Data, and which applies to Omega Strap.